Thank you for choosing PhoenixHQ. We appreciate your trust in our platform.
After a transaction is completed, and credits are acquired, our system is designed to ensure the efficiency and reliability of our service. Consequently, we do not typically offer refunds. However, we understand that unique situations may arise, and we are committed to addressing any concerns you may have.
In the event that you encounter any issues or have concerns regarding your purchase, we kindly ask you to reach out to our dedicated support team at [email protected]. Our team is here to assist you and will make every effort to address and resolve any concerns you may have.
We value your satisfaction and are committed to providing a positive experience on our platform. Your feedback is important to us, and we appreciate the opportunity to make things right for you.